Support options for Citadel

Citadel has an active community of users and developers who can help you with your installation.
We also have an extensive Documentation Hub right here on the web site. Read through it and you might just be taken straight to the answer you were looking for.
Support
Citadel Castle

Citadel Support

This is the primary forum for asking questions, getting installation help, requesting new features, and meeting other people in the community of Citadel site operators. You can access it one of several different ways:
  • Visit the Citadel Support room at UNCENSORED! BBS (Note: use the Citadel Support room. If you post Citadel questions to the Lobby we will say rude things to you.)
  • You can subscribe/unsubscribe to Citadel Support as a mailing list.
  • Please do not email or instant-message individual developers directly unless you have been invited to. By posting in the support forum, you allow others insight into your troubles and more people will be available to help you.
  • Remember not to post private data like user names or passwords in dumps or log snippets. Either search and replace these items with dummy names, or better yet, try to reproduce the problem using a test account that you can delete afterwards.

Citadel Development

We also operate a Citadel Development forum for internal discussion among the developers. If you are involved in the project you can request access.
Development